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National Programme Officer: Systems Analysis, Process Facilitation, Capacity Building

Location: Belgrade, Serbia

Main duties and responsibilities

  • Maintain effective working relations and ccontinuous dialogue with all of the stakeholders of the project
  • Support the development of new interventions in dialogue with partners
  • Prepare detailed intervention plans/guides for specific intervention areas
  • Take facilitating role in implementation of interventions
  • Closely monitor effectiveness of interventions, making readjustment of programme interventions when needed
  • Contribute to innovative approaches in specific intervention areas while following a systemic approach and the principles of ownership by national stakeholders
  • Participate in monitoring of external environment and contribute to updating the country strategy
  • Contribute to the preparation of high quality documentation, briefings, reports, operations plans and budgets
  • Acquire knowledge and experience through training and knowledge sharing events, continuous research and networking
  • Provide inputs for the website (briefs, reports, articles)


  • Master’s Degree in, Political Science, Social Science, Organizational and Institutional Development or related fields (PhD would be a plus)
  • At least 2 years of work experience (preferably working in private and/or governmental sector, CSO-civil society organizations, academic field, international organization)
  • Good understanding of systems analysis
  • Experience in process facilitation
  • Experience in project planning and reporting
  • Experience in working in diverse teams

Competencies and Skills

  • Computer skills (MS Office)
  • Language: Fluency in English both written and spoken required
  • Ability to understand organizational systems and processes
  • Excellent skills in process facilitation
  • Strong intercultural competencies
  • Results-oriented, highly motivated person
  • Ability to work independently
  • Good listening and communication skills (with sensitivity to cultural communication differences)


  • Six-month contract with possibility of extension
  • Performing services for an international organization 
  • Dynamic and responsible position
  • Occasional travel within Serbia and to other Western Balkan countries
  • Possibility for a professional and personal development

The application should include a cover letter outlining clearly how the candidate meets the requirements of the position and a detailed CV. The position title must be indicated in the cover letter.

The selection process is being conducted through agency, so please follow this link in order to apply.

Deadline for applications: 04.01.2017.